Reward Points FAQ



The Customer Reward Program is our way to say "thank you" and reward our valued loyal customers by giving you points that can be redeemed against your next order.

When you place an order, you gain 1 points for every dollar that a product costs. Each point is worth $ 0.05 effectively giving you back 5% of the product's price. Points are credited to your account as "Pending" or "Earned" and are listed in the "Reward Points" side box on the left side of every store page.

Earned points can be used for payment up to 20% of an order during checkout. Pending points are still yours but they have not been released.

When you open an account with our store, you are awarded 100 "Earned" points which you can use immediately for payment of your first order or keep for a future order at your discretion.

Maybe. When you click on an item, its value in points is displayed below the "Add to cart" button. Some products may earn more than a point per dollar depending on special promotions running from time to time.

  • There is no minimum number of points required in order to redeem them
  • As any order on the website, a minimum order of $ 8.00 is needed to redeem points
  • The maximum amount of points you can redeem is 20% of an order


Once you log in to your account, the side box will list your pending and earned points. If you have items in the cart, their value in points will also be listed. Points corresponding to items in the cart will be earned when the order is completed and will disappear if an item is removed from the cart or the order is not completed.

When you go to checkout, you will see how many points you have earned, what their monetary value is and you will be asked how many of them you want to use for payment of your order. You may use these or not if you want to keep them accumulating and be used in the future for a more expensive order. The choice is yours.


If you pay by credit card or PayPal, the points will be temporarily listed as "Pending" for a day or two and then they will change to "Earned".

Your points are valid for 180 days from the date of order and, if not used by then, they are lost.

No. You will appreciate that points are awarded to thank you for items you purchase. Shipping expenses are only money we collect and give to the delivery man.

No. You earn points for items purchased normally. Redeemed points do not earn more points.

No. The value of your points will be deducted from the sub-total of your order which does not includes shipping, taxes or tips.

Of course you do. The number of points earned is based on the final (discounted) price of the product.

  • • Points are awarded and used with online purchases only
  • • Points are awarded to registered users only
  • • Points can not be transferred between members
  • • Points can not be exchanged for cash
  • • We reserve the right to discontinue the Customer Reward Program at any time in the future. If we ever do so, you will still be able to use any points collected up to that time.


If you still have questions about our Customer Reward Program, please contact us and we shall be happy to clarify any point.

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